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Hosmed Medical Scheme

Medscheme Client

Customer service

Monday to Thursday 8h00 to 17h00
Friday 9h00 to 17h00



Contact Details

General Enquiries:
enquiries@hosmed.co.za

Membership Enquiries:
membership@hosmed.co.za

Membership Cards:
cards@hosmed.co.za

Financial Enquiries:
finance@hosmed.co.za

Complaints:
complaints@hosmed.co.za

Claim Submissions

New Claim Submissions:
newclaims@hosmed.co.za

Query Claim Submissions:
claims@hosmed.co.za

Postal Address(es)

Hosmed Medical Scheme
P.O. Box 16148
Doornfontein, 2028

The benefits of logging in

  • View claims submitted to the scheme and track the status / progress of your claim
  • View the benefits still available and download a breakdown of the benefits used
  • Request a hospital pre-authorisation
  • Download a copy of your membership certificate
  • Download a copy of your tax certificate
  • Request chronic medication authorisation online and view chronic medication that has already been authorised
  • Update your personal details

Contact Medscheme

+27 11 671 2000

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