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Government Employees Medical Scheme (GEMS)

Medscheme Client

Customer service

Contact Details

Postal Address(es)

The benefits of logging in

  • View claims submitted to the scheme and track the status / progress of your claim
  • View the benefits still available and download a breakdown of the benefits used
  • Request a hospital pre-authorisation
  • Download a copy of your membership certificate
  • Download a copy of your tax certificate
  • Request chronic medication authorisation online and view chronic medication that has already been authorised
  • Update your personal details

Contact Medscheme

+27 11 671 2000

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